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Reseller
- Germany Reseller Hosting
- Singapore Reseller Hosting
Master
- Germany Master Reseller Hosting
- Singapore Master Reseller Hosting
Alpha
- Germany Alpha Reseller Hosting
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WHMCS
- Germany WHMCS Reseller Hosting
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Knowledge Base

Find answers to the most popular questions regarding our services.

Billing & Payments

Billing & Payments

10

What payment methods do you accept?
What happens if I miss a payment?
Is there a minimum term contract?
Can I change my billing cycle?
What currencies can I pay in?
Can I change the currency of my hosting plan?
What is your refund policy?
Why is my hosting suspended?
Do you offer a free trial?
Can I add funds to my account?

Client Area

8

Can I add funds to my account?
How do I access cPanel?
Can I change my primary domain name?
How do I contact support?
Can I transfer a domain name to you?
When does a domain name expire?
How do I edit the contact details for my domain?
My domain is suspended, what do I do?

cPanel & WHM

35

How do I restore a backup of my website?
How to disable directory listing in cPanel?
Force HTTPS on your website
How to install an SSL certificate?
How do I create a new MySQL database?
How do I manage MySQL databases?
What is my MySQL hostname?
How do I find my MySQL database details?
Disable all WordPress plugins using File Manager
How do I delete a MySQL database?
How do I access phpMyAdmin in cPanel?
How do I import a database in phpMyAdmin?
Why can’t I upload a database in phpMyAdmin?
How do I export a database in phpMyAdmin?
How do I access cPanel?
How do I check my username in cPanel?
How to take backups on cPanel?
Why has my JetBackup account restore failed?
How to add a new domain in cPanel?
How to set up a redirect in cPanel?
How to access email accounts in cPanel?
How to access webmail?
View hidden files (.htaccess) in cPanel’s file manager
How do I access WHM?
How to create a new user in WHM?
Why do I get an error when creating a new user account?
How to delete a user in WHM?
How to suspend/unsuspend a user in WHM?
How to change an account password in WHM?
How to change plan in WHM?
How to edit a package in WHM?
How to create a reseller package in WHM?
How to create a new package in WHM?
My domain is already being used error
Create an SPF record in WHM

Domains & DNS

24

How much does a domain name cost?
Can I buy a domain only?
I already have a domain, can I use it with my hosting?
How long does it take to register a domain name?
Can I transfer a domain name to you?
How long does it take to transfer a domain?
Can I cancel or change my domain?
When does a domain name expire?
If I register a domain, will I own it?
How do I edit the contact details for my domain?
Why do I need to verify my domain?
My domain is suspended, what do I do?
How do I delete a domain?
My domain has expired, can I renew it?
What happens when a domain expires?
Do you offer free domain names?
I have changed my nameservers, but I cannot access my website
What is DNS propagation?
Setting up private nameservers
Who is my domain registrar?
What is domain privacy and do I need it?
What is private DNS?
Create an SPF record in WHM
What is an SPF record?

Email

8

How to access email accounts in cPanel?
How to access webmail?
Why are my emails going to spam?
Webmail email programmes
How to create an email account forwarder?
How to delete a forwarder?
How to create an autoresponder in cPanel?
What is an SPF record?

Getting Started

Getting Started

8

How do I access cPanel?
How do I access WHM?
How do I find my nameservers?
How do I purchase hosting?
How do I contact support?
How do I change my primary domain name?
My domain is already being used error
How do I check my website’s nameservers?

Websites

10

How to fix there has been a critical error on your website error?
Why is my hosting suspended?
How to fix “there has been a critical error on your website” error?
How do I restore a backup of my website?
How to find and fix WordPress website errors?
How to disable directory listing in cPanel?
Force HTTPS on your website
How to install an SSL certificate?
How do I install WordPress?
How do I check my website’s nameservers?

WHMCS

20

Configuring PayPal as a WHMCS Payment Gateway
Adding a cPanel Server to WHMCS
Creating a Product in WHMCS
Creating Support Departments in WHMCS
WHMCS Tour – Billing and Invoices
WHMCS Tour – Client Management
WHMCS Tour – Domain Registrars
WHMCS Tour – The Admin Area
WHMCS Tour – Marketing Tools
WHMCS Tour – Payments
WHMCS Tour – Products and Ordering
WHMCS Tour – Reports
WHMCS Tours – Server Management
WHMCS Tour – Support Tools
WHMCS Tour – Installation and Automation
WHMCS Tour – Client Domain Registration
WHMCS Tour – The Client Area
WHMCS Tour – Products in the Client Area
WHMCS Tour – Client Support
WHMCS Tour – MarketConnect

Client Area

Can I add funds to my account?
How do I access cPanel?
Can I change my primary domain name?
How do I contact support?
Can I transfer a domain name to you?
When does a domain name expire?
How do I edit the contact details for my domain?
My domain is suspended, what do I do?

Unlimited Reseller Hosting are a web hosting provider offering a range of reseller hosting services to individuals and businesses around the world.

Germany

Reseller Hosting
Master Reseller Hosting
Alpha Reseller Hosting
WHMCS Reseller Hosting

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Reseller Hosting
Master Reseller Hosting
Alpha Reseller Hosting
WHMCS Reseller Hosting

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